Wimrm believes online entertainment is most meaningful when it happens in a controlled and balanced way. We provide the tools, information, and support you need to keep gaming a fun activity — not a burden.
All these features are accessible directly from your account settings — no need to contact anyone
Set a limit on how much you can deposit each day, week, or month. The limit you set takes effect immediately and can be lowered at any time.
Decide how long you want to play each session. The platform will notify you when the time limit is approaching and will end the session once the limit is reached.
Need a short pause? Activate the Self-Break feature to block access to your account for 24 hours, 7 days, 30 days, or 90 days — whatever works for you.
If you need a long-term or permanent break, the Self-Exclusion feature lets you block access to your account entirely. We will not send you any promotions during this period.
Wimrm's KYC process ensures all members are adults aged 18 and above. This protects the platform from misuse and maintains a responsible gaming environment.
Our team is available to help you activate any responsible gaming controls or answer related questions anytime via live chat in the app.
Online gaming is a legitimate and enjoyable form of entertainment when approached the right way. Many people play at wimrm purely for fun, competition, or to unwind after work. And that is exactly what it is meant to be — entertainment.
Problems arise when someone starts playing no longer for fun, but because they feel "compelled" to, or uses money that was actually set aside for other needs. That is the point where entertainment turns into stress.
Wimrm takes this seriously not as a formality — but because we genuinely care about the wellbeing of our members. A healthy platform is built on players who play happily, not players who play in distress.
Not everyone who plays frequently has a problem. Many experienced players play consistently while still maintaining full control over their finances and time. What matters is not how often you play, but whether gaming remains within your control.
✅ Signs of healthy play: You play with money you can afford to lose, stop when you reach the limits you set for yourself, and playing never interferes with your daily responsibilities such as work, family, or basic finances.
⚠️ Signs gaming may be becoming a problem: You find it hard to stop even after significant losses, you start borrowing money to play, or you hide your playing habits from loved ones.
Wimrm's commitment to responsible gaming goes beyond simply placing a "Self-Exclusion" button on a settings page. It runs through the way we design the platform, the way we communicate with members, and the way we respond when we detect concerning patterns.
Our system actively monitors gaming patterns. When it detects a sudden change in behaviour — such as a sharp increase in deposit frequency or an unusually long uninterrupted session — our team will reach out to check in on you.
This is not about judgment. It is because we know that sometimes people need someone to reach out first.
We have listed a few simple practices that experienced players follow to keep their gaming sessions enjoyable:
Go to Account Settings → Responsible Gaming → Deposit Limit. Choose a daily, weekly, or monthly limit and it takes effect immediately.
Go to Account Settings → Responsible Gaming → Time Limit. You will receive a pop-up alert 5 minutes before the limit is reached.
Go to Account Settings → Responsible Gaming → Self-Break. Select a duration and your account will be temporarily suspended.
Contact customer support or go to Settings → Self-Exclusion. The account will be fully blocked and cannot be reopened before the period ends.
If you recognise yourself in any of the signs above, that is not a reason for shame – it is a signal to act. Contact our support team or activate the Self-Exclusion feature as a first step.
These questions are not a test — they are a personal reflection to help you assess your relationship with gaming. There are no wrong answers.
If you answered "yes" to two or more of the questions above, we encourage you to speak with the wimrm support team or activate the self-control tools that suit your current situation. That first step takes courage, and we are here to support you.